Shipping&Returns
Shipping & Returns – Pet Clean Co
Shipping Information
We are committed to delivering your order as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days.
Shipping Time
Estimated delivery times:
- 🇬🇧 United Kingdom: 5–10 business days
- 🌍 International: 7–15 business days
Please note: Shipping times may vary during peak seasons or due to unforeseen delays.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Shipping Costs
- We offer free shipping on selected orders (if applicable).
- Any shipping fees will be clearly shown at checkout.
Returns & Refunds
Your satisfaction is important to us.
30-Day Return Policy
You may return your item within 30 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
Refund Process
Once we receive and inspect your return:
- You will be notified via email
- Approved refunds will be issued to your original payment method
Return Shipping
- Customers may be responsible for return shipping costs
- Shipping fees are non-refundable
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us immediately and we will resolve the issue at no extra cost.
Contact Us
For any shipping or return inquiries: